Archive for category: Social Media Marketing

Social Media To Improve Customer Service

Social Media To Improve Customer Service

Social media enables you to engage with your customers as never before. Hearing what they say about you can be an invaluable tool, but how can you make the most of customer feedback? Connect with your customers. You may already have a Facebook or Twitter profile for your personal use, […]

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Social Media Marketing Explained

Social Media Marketing Explained

Social media marketing (SMM) refers to techniques that target social networks and applications to spread brand awareness or promote particular products. Social media marketing campaigns usually center around: Establishing a social media presence on major platforms Creating shareable content and advertorials Cultivating customer feedback throughout the campaign through surveys and […]

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